Nothing Happens Until We Communicate
CD/Workbook series
Success starts with good communication
skills. Lillian Bjorseth helps you, your employees, co-workers
and your family communicate better through appearance, body
language, gender differences, listening, presentation, self-esteem and
writing skills. Following is
a brief description of each program.
Appearance Skills
Don’t Wait Another 10 Seconds
People decide 10 things about
you in the first 10 seconds after they meet you. These
decisions are based on your image, which is a combination of your
appearance and behavior. This program helps you understand the part
that appearance plays in what you "say" before you speak.
Review how you developed a self-image and how to make sure it continues
to work well for you. Understand how the colors you wear help manage
the impression you make. In fact, you cannot dress neutrally! Learn
firsthand how a few, simple changes can help you appear more confident
and powerful. Get the prescription for continued growth.
Importance of Impression
Management
Your Self-Concept
The One, Two, Three Punch - Color,
Style and Fit and What They Mean
People decide 10
things about you in the first 10 seconds after they meet you. These
decisions are based on your image, which is a combination of your
appearance and behavior. This program helps you understand the part
body language plays in what you say before you speak. Learn how
and why the "silent language" speaks much more loudly
than the one you can hear. Learn the importance and nuances of:
Posture
Handshakes
Gestures
Eye Contact
Facial Expression
Hand-to-Face Movements
Arm and Leg Movements
Space Bubbles
Seating Arrangements
Actions speak louder than
words. Do you know what yours are saying?
Gender differences in communication
are real. He talks to inform; she talks to relate, yet
both are working toward a common goal. We make it easier to get
there. You will review and learn:
Why the Differences Exist
What the Differences Are
Helpful Hints for Men
Helpful Hints for Women
Our programs are geared to
the work place and the home front. Learn how listening
styles, small talk, saying "no" and meaning it and different
meanings for the same words affect how the sexes communicate with
each other.
Listening is our most used
communication activity; however, it is the least taught
from kindergarten throughout our professional careers. Much more
than keeping quiet or just hearing, listening is an interactive
process that helps you improve your personal and professional success.
Good listening skills help companies save time and money by boosting
morale and increasing productivity.
Evaluate Your Listening Strengths
and Weaknesses
Examine Types of Listening
Behavior
Learn Major Listening Blocks
Learn Myriad Tips to Listen
Better
Understand and Practice Active
Listening
Tap into one
of your most under-used resources and strengthen what may
be the weakest link in your communication process!
Your mouth is dry. Your hands are wet. Your knees are knocking. Your mind just went
blank. Relax! You have lots of company. Speaking in front of people
is the Number One Fear. (Death ranks seventh!) Knowing it and doing
something about it are two different things. Your business success
depends on your being able to communicate articulately and confidently what you know! That’s why these products are a must in everyone’s
library.
Do Your Groundwork
Prepare Your Preparation
Rehearse
Handle "Qs & As"
With Ease
Deliver Your Preparation
- Control Anxiety
- Master Your Body Language
- Polish Your Appearance
- Look ‘em in the Eye - PunctuateYour
Presentation
- Keep Your Mouth Moist
- Keep Your Hands Below Your Neck
Our goal is
to help you turn each presentation opportunity into a pleasant,
profitable experience!
You already have the answers
you need. What you may need to learn is how to tap into
them daily. Or, maybe you need to believe first that you have the
answers. That’s a simple concept, however, not an easy one
to accept for many people. This program will help. Take time to
do the exercises. They will almost certainly help raise your self-esteem
and self-confidence even if you are already well on the pathway
to personal and business success!
Find the Power Within
Learn Where Self-Esteem Comes
From
Take Charge
Examine Your Values
Set Goals
Deal With Temporary Setbacks
We help you stretch and exert
yourself. The positive growth you experience could change
your life forever!
Why do you sweat when you look
at your blank computer screen? Why do people sometimes
misunderstand your e-mails and memos? Should you use the active
or passive voice, we or us? Are you guilty of adjective/adverb overkill?
Is your writing too technical? If you want to learn to write the
right way or gain more polish, then this CD and workbook are for
you! There’s no magic to business writing; it’s just
good writing, applicable at all levels and to all occupations. The
workbook has seven exercises to reinforce your learning experience.
Learn the importance of:
Putting it in Writing
Getting Started
Knowing the Role of the Right
Brain and Left Brain
Understanding Value of Clarity,
Brevity and Good Grammar
